CANCELLATION Policy

• Non-holiday reservations require a full 7-day advanced notice of any change or cancellation before the scheduled check-in date to avoid being charged a $50 cancellation fee.
• Holiday reservations are a full 14-day advanced notice of any change or cancellation before the scheduled check-in date to avoid being charged for the full reservation.  Starting 2024- Holiday reservations will be paid as a FULL deposit in advance.  Account credit will be applied if before 14 days, within the 14 days the deposit will be forfeited.

**Note: Happy Campers Pet Lodge will not accept voice mail or email cancellation notifications. You must call and talk to a staff member on the phone for confirmation.

Advance Deposits

Starting 2024- Holiday reservations will be paid as a FULL deposit in advance.  If we are given the proper advanced cancellation notice (14 days), advance deposits will be turned into credit on the customer's account to be used on future reservations for up to 1 full year.

If we are not given the required notice of cancellation of holiday reservations (within 14 days), the deposit will be forfeited.  We have a long holiday waiting list and can usually fill these rooms if advance notice is given. 

Late Arrival or Early Check-out:

Arriving later, or checking out earlier than the scheduled days reserved, will result in being charged for the FULL reservation. We thank you for keeping this in mind when making your reservations so the dates reserved are accurate. A confirmation email and text message is sent to all customers, so we encourage everyone to ensure the dates entered are correct. Call to make any changes before the cancellation period- do not wait until signing in to inform us of changes.